bdjil Privacy Policy — How We Collect, Use, and Protect Your Data
Your privacy matters at bdjil. This policy explains exactly what personal data we collect when you use the bdjil platform, how we use it, who we share it with, and the rights you hold over your information at all times.
Privacy at the Core of Everything bdjil Does
bdjil is built on the principle that players should always know how their data is used. These six commitments guide every data-handling decision we make.
Full Transparency
We tell you precisely what data we collect, why we collect it, and how long we keep it. There are no hidden data practices at bdjil. This policy is written in plain English so every player can understand it without legal training.
Data Minimisation
bdjil collects only the data that is strictly necessary for operating your account, processing transactions, and complying with legal obligations. We do not collect data speculatively or retain it beyond the period it is needed.
Security by Design
All data transmitted between your device and bdjil's servers is protected by 256-bit TLS encryption. Stored data is held on access-controlled servers. Security practices are reviewed regularly to address evolving threats.
Your Rights, Respected
You have the right to access, correct, export, or request the deletion of your personal data at any time. bdjil will respond to all valid data rights requests within 30 days of receipt, free of charge.
No Unauthorised Sharing
bdjil does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with service providers who are contractually bound to protect it, or where disclosure is required by law.
Your Control
You can update your personal details, manage communication preferences, and request account closure directly through bdjil support at any time. We make it straightforward to exercise control over the data you share with us.
What Data bdjil Collects and Why
The table below summarises each category of personal data collected by bdjil, the lawful basis for collecting it, and how long it is retained.
| Data Category | Examples | Purpose | Retention Period |
|---|---|---|---|
| Identity Data | Full name, date of birth, NID / passport number | Account registration, age and identity verification (KYC), fraud prevention | Duration of account plus 5 years after closure |
| Contact Data | Email address, phone number, residential address | Account communication, transaction alerts, support correspondence | Duration of account plus 3 years after closure |
| Financial Data | bKash / Nagad / Rocket account numbers, transaction history, deposit and withdrawal records | Processing payments, AML compliance, financial record-keeping | 7 years from transaction date (legal obligation) |
| Technical Data | IP address, browser type, device identifiers, operating system, session tokens | Platform security, fraud detection, session management, abuse prevention | 12 months from collection |
| Usage Data | Game history, bet records, pages visited, session duration, features used | Responsible gaming monitoring, platform improvement, personalisation | Duration of account plus 2 years after closure |
| Marketing Preferences | Communication opt-ins, preferred contact channels, promotional interaction history | Sending relevant promotional communications where consent has been given | Until consent is withdrawn, then deleted within 30 days |
| Support Data | Chat transcripts, email correspondence, complaint records | Resolving disputes, quality assurance, regulatory compliance | 3 years from the date of last interaction |
Rights You Hold Over Your Personal Data
bdjil recognises and upholds the following data rights for every player on the platform. To exercise any of these rights, contact us at [email protected].
Right of Access
You may request a copy of all personal data bdjil holds about you. We will provide this in a structured, readable format within 30 days of a verified request.
Right to Rectification
If any personal data we hold is inaccurate or incomplete, you have the right to request a correction. Account details may also be updated directly via our support team.
Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations such as financial record-keeping requirements.
Right to Restrict Processing
You may ask bdjil to pause processing of your data in specific circumstances, such as while a data accuracy dispute is being resolved or a complaint is under investigation.
Right to Data Portability
Where data is processed on the basis of your consent or a contract, you may request that bdjil provide your personal data in a machine-readable format for transfer to another service provider.
Right to Withdraw Consent
Where processing is based on your consent — such as receiving marketing emails — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
1. Introduction
This Privacy Policy ("Policy") describes how bdjil ("bdjil", "we", "us", "our") collects, uses, stores, and discloses personal data relating to individuals ("you", "your", "Player") who access or use the bdjil platform at bdjil.io, including all associated games, betting services, payment features, and customer support channels.
bdjil is committed to handling personal data with integrity and in accordance with applicable data protection principles. This Policy is intended to be clear and accessible to all players, regardless of their familiarity with data protection law. If any part of this Policy is unclear, you are encouraged to contact us using the details in Section 13.
By registering an account or continuing to use the bdjil platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside the bdjil Terms and Conditions, which govern the overall relationship between you and bdjil.
2. Data Controller
2.1 Identity of the Data Controller. For the purposes of this Privacy Policy, bdjil acts as the data controller in respect of personal data collected from players using the bdjil.io platform. As data controller, bdjil determines the purposes and means of processing personal data in connection with the services it provides.
2.2 Contact for Data Matters. All data-related enquiries, rights requests, and complaints should be directed to our support team. Contact details are provided in Section 13 of this Policy. bdjil aims to acknowledge all data-related enquiries within 48 hours and to resolve them within 30 calendar days.
3. How We Collect Your Data
3.1 Data You Provide Directly. bdjil collects personal data that you provide voluntarily when you register an account, complete identity verification (KYC), make a deposit or withdrawal, contact customer support, or participate in a promotion. This includes your name, date of birth, address, email address, phone number, and payment details.
3.2 Data Collected Automatically. When you visit bdjil.io or use the platform, certain technical data is collected automatically. This includes your IP address, browser type and version, device type and operating system, pages viewed, time spent on the platform, and session identifiers. This data is collected via server logs, cookies, and similar tracking technologies.
3.3 Data from Third Parties. bdjil may receive supplementary data about you from third-party service providers, including payment processors such as bKash, Nagad, and Rocket, fraud detection services, and identity verification providers. Such data is used only to the extent necessary to fulfil the purpose for which it was obtained.
3.4 Data from Game Providers. Certified game providers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi may share aggregated or anonymised gameplay statistics with bdjil to support platform operations, responsible gaming monitoring, and fraud detection. These providers operate under their own data protection policies and are contractually bound to comply with applicable data protection standards.
4. How We Use Your Data
bdjil uses personal data collected from players for the following purposes:
- Account Management: Creating and maintaining your player account, verifying your identity, and managing your account settings and preferences.
- Transaction Processing: Processing deposits, withdrawals, and refunds via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and banking partners.
- Legal and Regulatory Compliance: Fulfilling anti-money laundering (AML) obligations, age verification requirements, and any other legal duties applicable to bdjil's operations in Bangladesh.
- Platform Security: Detecting and preventing fraud, unauthorised account access, cheating, and other harmful activities on the platform.
- Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and applying responsible gaming tools where appropriate, including deposit limits and self-exclusion mechanisms.
- Customer Support: Responding to your enquiries, resolving disputes, and maintaining records of support interactions for quality assurance purposes.
- Platform Improvement: Analysing usage patterns to improve game offerings, platform features, and user experience.
- Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates where you have given explicit consent to receive such communications.
5. Sharing Your Data
5.1 Service Providers. bdjil shares personal data with carefully selected third-party service providers who assist in operating the platform. These include payment processors, identity verification providers, fraud detection services, cloud hosting providers, and customer support tools. All service providers are bound by data processing agreements that prohibit them from using your data for any purpose other than providing services to bdjil.
5.2 Legal Disclosure. bdjil may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or in connection with the prevention or detection of crime. In such circumstances, bdjil will disclose only the minimum data necessary to satisfy the legal requirement.
5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of bdjil's assets, personal data held by bdjil may be transferred to the acquiring entity. Players will be notified of any such transfer and the implications for their personal data in advance where reasonably practicable.
5.4 No Sale of Personal Data. bdjil does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Your data is not a commodity at bdjil.
6. Cookies & Tracking Technologies
6.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. bdjil uses cookies and similar tracking technologies — including local storage and session tokens — to operate the platform correctly, maintain your login session, and collect usage analytics.
6.2 Types of Cookies Used by bdjil.
- Essential Cookies: Required for the platform to function. These include session management cookies that keep you logged in during your visit. These cannot be disabled without impairing platform functionality.
- Functional Cookies: Remember your preferences such as language settings and display options to provide a more personalised experience.
- Analytics Cookies: Collect anonymised data about how players use the platform, which pages are visited most frequently, and where users encounter errors. This helps bdjil improve the platform over time.
- Security Cookies: Used to detect suspicious activity, prevent fraudulent logins, and protect account integrity.
6.3 Managing Cookies. You can configure your browser settings to refuse or delete cookies at any time. However, disabling essential cookies will impair your ability to use the bdjil platform, including the ability to log in and maintain a session. Instructions for managing cookies vary by browser — please consult your browser's help documentation for guidance.
6.4 No Third-Party Advertising Trackers. bdjil does not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertising networks. Analytics data collected by bdjil is used solely for internal platform improvement purposes.
7. Data Security
7.1 Technical Safeguards. bdjil employs industry-standard technical security measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, multi-factor authentication for administrative system access, regular penetration testing and vulnerability assessments, and firewall and intrusion detection systems.
7.2 Organisational Safeguards. Access to personal data is restricted on a strict need-to-know basis. All personnel with access to personal data are bound by confidentiality obligations. bdjil conducts regular data protection training for relevant team members and maintains documented data handling procedures.
7.3 Data Breach Response. In the event of a personal data breach that poses a risk to player rights, bdjil will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach. bdjil maintains an incident response plan specifically for data security events.
7.4 Your Role in Security. While bdjil takes comprehensive steps to protect your data, you also play an important role. Keep your password strong and unique, do not share your login credentials with anyone, and log out of your account when using shared or public devices. If you suspect your account has been compromised, contact bdjil support immediately.
8. Data Retention
8.1 Retention Principles. bdjil retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised so that it can no longer be associated with an individual.
8.2 Account Data. Personal data associated with an active bdjil account is retained for the duration of the account relationship. Following account closure, identity and contact data is retained for a period of up to five years to comply with legal obligations and to handle any post-closure disputes or regulatory enquiries.
8.3 Financial Records. Transaction records, deposit and withdrawal history, and associated financial data are retained for a minimum of seven years from the date of the transaction in accordance with applicable financial record-keeping requirements.
8.4 Marketing Data. Where you have consented to receive marketing communications, your contact details and communication preferences will be retained until you withdraw consent. Following withdrawal, data used exclusively for marketing is deleted within 30 days.
9. Children and Minors
9.1 Age Restriction. The bdjil platform is strictly restricted to individuals aged 21 years and above. bdjil does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or attempt to use the bdjil platform in any capacity.
9.2 Discovery of Underage Accounts. If bdjil becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, any funds and winnings will be forfeited, and all associated personal data will be permanently deleted from bdjil's systems without delay. Age verification is conducted during the registration and KYC process to minimise the risk of underage access.
10. International Data Transfers
10.1 Cross-Border Processing. In operating the bdjil platform, it may be necessary to transfer personal data to service providers or infrastructure located outside Bangladesh. Any such transfer is subject to appropriate safeguards, including contractual data protection clauses, to ensure that your personal data receives a level of protection consistent with this Policy.
10.2 Game Provider Data. Certified game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may process technical and gameplay data on servers located in various jurisdictions. All such providers are required by their integration agreements with bdjil to maintain data protection standards that are consistent with industry best practices.
11. Marketing Communications
11.1 Consent-Based Marketing. bdjil will only send you promotional emails, SMS messages, or platform notifications where you have given explicit, informed consent to receive such communications. Consent is obtained during the registration process and may be updated at any time through your account settings or by contacting our support team.
11.2 Opting Out. You may withdraw consent for marketing communications at any time by contacting support at [email protected] and requesting to be removed from marketing lists. Withdrawal of marketing consent does not affect service-related communications, such as transaction confirmations, account security alerts, and support responses, which are sent as necessary for the operation of your account.
11.3 No Third-Party Marketing. bdjil does not share your contact details with third parties for the purpose of sending you marketing communications on their behalf. Your contact details are used only for communications from bdjil itself.
12. Changes to This Privacy Policy
12.1 Right to Update. bdjil reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. The "Last updated" date at the top of this page will be revised accordingly whenever material changes are made.
12.2 Notification of Material Changes. Where changes to this Policy are material — meaning they significantly affect how your personal data is used or your rights in relation to it — bdjil will notify registered players via email to the address on file or via a prominent notice displayed on the platform, prior to the changes taking effect.
12.3 Continued Use as Acceptance. Your continued use of the bdjil platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with a revised Policy, you should cease using the platform and contact our support team to arrange account closure.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by bdjil, please contact our support team using the details below. All communications should be in English.
- Data Enquiries Email: [email protected] (plain text — not a clickable link)
- Response Time: Within 48 hours for general enquiries; within 30 days for formal data rights requests
- Support Hours: 24 hours a day, 7 days a week
Your Data Is Safe — Now Enjoy the Game
With your privacy protected by industry-leading security practices, you can focus on what matters — exploring cricket betting, live casino games, slots, and more on bdjil. Deposit securely via bKash or Nagad and get started today.
21+ only. Please gamble responsibly. Terms and conditions apply to all offers and promotions.